Privacy Policy
Effective Date: June 29, 2026
Website: phonelooker.com
Contact: support@phonelooker.com
This Privacy Policy explains how Phonelooker.com (“Phonelooker.com,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects information when you visit or use phonelooker.com, including any reverse phone lookup tools, reports, account features, checkout pages, customer support channels, emails, or related services we provide.
By using Phonelooker.com, you agree to the collection and use of information described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use our website or services.
1. Important Notice About Our Service
Phonelooker.com provides reverse phone lookup and related informational services. The information made available through our service may be collected from publicly available sources, commercially available data sources, third-party data providers, user-submitted information, and other lawful sources.
Phonelooker.com is not a consumer reporting agency. Our services and reports are not “consumer reports” as defined by the Fair Credit Reporting Act (“FCRA”). You may not use Phonelooker.com, any Phonelooker.com report, or any information obtained through Phonelooker.com to determine any person’s eligibility for credit, insurance, employment, housing, tenancy, education admission, government benefits, or any other purpose covered by the FCRA or similar laws.
You agree not to use our services to stalk, harass, threaten, intimidate, impersonate, discriminate against, or otherwise harm any person.
2. Information We Collect
We may collect the following categories of information.
A. Information You Provide to Us
- Name
- Email address
- Phone number
- Billing information
- Account login information
- Customer support messages
- Search queries you enter
- Information submitted through forms, surveys, opt-out requests, or privacy requests
- Any other information you choose to provide
B. Search and Report Information
When you use our reverse phone lookup services, we may collect and process:
- Phone numbers searched
- Search dates and times
- Reports viewed or purchased
- Search history
- Report interaction data
- Information associated with a searched phone number, which may include names, addresses, email addresses, carrier information, location information, line type, spam or risk indicators, social or online profile information, public records, and other related data, depending on availability
C. Payment Information
If you purchase a product, subscription, trial, report, or other paid service, payment information may be collected and processed by our payment processors. This may include:
- Payment card details
- Billing address
- Transaction amount
- Transaction date
- Subscription status
- Charge, refund, dispute, and payment history
We do not intentionally store full payment card numbers on our own servers unless expressly stated. Payment information is generally handled by third-party payment processors.
D. Information Collected Automatically
When you visit or use our website, we may automatically collect:
- IP address
- Device type
- Browser type
- Operating system
- Referring URLs
- Pages viewed
- Time spent on pages
- Clicks and interactions
- Approximate location based on IP address
- Cookies and similar identifiers
- Advertising identifiers
- Session data
- Fraud prevention and security signals
E. Information From Third Parties
We may receive information from third parties, including:
- Public records sources
- Commercial data providers
- Marketing partners
- Analytics providers
- Fraud prevention providers
- Payment processors
- Identity, address, phone, or email verification providers
- Advertising networks
- Affiliate partners
- Customer support and CRM providers
This information may be combined with information we collect directly from you.
3. How We Use Information
We may use information for the following purposes:
- To provide reverse phone lookup services
- To generate, display, sell, or deliver reports
- To process payments, subscriptions, trials, refunds, and disputes
- To create and manage user accounts
- To verify users, transactions, and account activity
- To respond to customer support requests
- To personalize the website and user experience
- To improve our services, website, reports, products, and advertising
- To detect, investigate, prevent, and respond to fraud, abuse, security incidents, and unauthorized activity
- To enforce our Terms of Service and other policies
- To send transactional emails, service updates, notices, and support communications
- To send marketing communications, where permitted by law
- To measure ad performance and campaign effectiveness
- To comply with legal obligations, law enforcement requests, court orders, subpoenas, regulatory requests, or applicable laws
- To exercise or defend legal claims
- To evaluate or complete a business transaction, such as a merger, sale, financing, acquisition, reorganization, or transfer of assets
4. How We Share Information
We may disclose information to the following categories of recipients.
A. Service Providers and Vendors
We may share information with companies that help us operate our business, including:
- Hosting providers
- Payment processors
- Analytics providers
- Customer support platforms
- Email service providers
- Fraud prevention providers
- Advertising and attribution providers
- Data providers
- Security vendors
- Development, IT, and infrastructure providers
These providers may use information to perform services for us and as otherwise permitted by their own terms and applicable law.
B. Data Sources and Data Partners
Because Phonelooker.com provides lookup and report services, we may receive from and share information with data providers, public-record vendors, data licensors, verification services, and similar partners as necessary to provide, update, improve, or verify report information.
C. Advertising and Analytics Partners
We may share information with advertising networks, analytics providers, attribution partners, and similar companies to measure marketing performance, deliver ads, improve campaigns, and understand how users interact with our website.
Depending on your location and applicable law, some of these disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted advertising.
D. Legal, Safety, and Compliance
We may disclose information when we believe it is necessary or appropriate to:
- Comply with applicable law
- Respond to legal process
- Cooperate with law enforcement, regulators, or government authorities
- Protect our rights, privacy, safety, property, users, or the public
- Detect, prevent, or investigate fraud, abuse, or security issues
- Enforce our Terms of Service or other agreements
E. Business Transfers
We may disclose or transfer information as part of a merger, acquisition, financing, due diligence process, sale of assets, bankruptcy, reorganization, or other business transaction.
5. Public Records, Third-Party Data, and Report Information
Phonelooker.com may display information that comes from public records, commercially available databases, third-party data providers, and other lawful sources. Because this information may come from sources outside our control, we cannot guarantee that every report is complete, current, or accurate.
If you believe information in a report is inaccurate or you want to request removal or suppression of certain information, you may contact us at: support@phonelooker.com
Please include enough information for us to locate the relevant record, such as the phone number, name, report URL if available, and the specific information you want reviewed.
We may need to verify your identity before processing certain privacy, access, deletion, correction, or opt-out requests. We may deny or limit requests where permitted by law, including when we need to retain information for fraud prevention, security, legal compliance, dispute resolution, or other lawful purposes.
6. Cookies and Tracking Technologies
We and our partners may use cookies, pixels, tags, SDKs, local storage, and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website usage
- Improve performance
- Prevent fraud and abuse
- Measure advertising performance
- Retarget visitors
- Personalize content or ads
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Where required by law, we may provide additional cookie controls or consent tools.
7. Marketing Communications
We may send you emails or other communications about your account, purchases, subscriptions, reports, service updates, policy changes, promotions, or other offers.
You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us at support@phonelooker.com. We may still send transactional or service-related messages.
8. Your Privacy Choices
Depending on where you live, you may have some or all of the following rights:
- The right to know what personal information we collect, use, disclose, sell, or share
- The right to access personal information
- The right to correct inaccurate personal information
- The right to request deletion of personal information
- The right to opt out of the sale or sharing of personal information
- The right to opt out of targeted advertising
- The right to limit the use or disclosure of sensitive personal information, where applicable
- The right to data portability
- The right to appeal a denied privacy request, where applicable
- The right not to be discriminated against for exercising privacy rights
To submit a privacy request, contact us at: support@phonelooker.com
Please include your name, email address, the nature of your request, and any information needed to help us locate the relevant record.
We may verify your request by asking for additional information. Authorized agents may submit requests on behalf of consumers where permitted by law, but we may require proof of authorization and verification of the consumer’s identity.
9. Notice to California Residents
This section applies to California residents and is intended to supplement the rest of this Privacy Policy.
Depending on how you interact with Phonelooker.com, we may collect the following categories of personal information:
| Category | Examples | Sources | Purposes |
|---|---|---|---|
| Identifiers | Name, email address, phone number, IP address, account ID, billing information | You, devices, data providers, payment processors, public sources | Provide services, process payments, support users, prevent fraud, marketing |
| Personal information under California customer records laws | Name, contact information, billing details | You, payment processors, vendors | Payments, account management, compliance |
| Commercial information | Products purchased, reports viewed, subscription status, transaction history | You, payment processors, website activity | Fulfillment, billing, analytics, fraud prevention |
| Internet or network activity | Pages visited, clicks, searches, device data, browser data | Devices, cookies, analytics tools | Website operation, analytics, advertising, security |
| Geolocation data | Approximate location from IP address | Devices, analytics providers | Fraud prevention, localization, analytics |
| Inferences | Preferences, likely interests, usage patterns | Website activity, analytics, advertising partners | Personalization, marketing, service improvement |
| Sensitive personal information, if applicable | Account login credentials, payment-related information, precise data submitted in privacy requests | You, payment processors, security tools | Security, payments, account access, compliance |
We may disclose these categories of information to service providers, contractors, data providers, advertising partners, analytics providers, payment processors, fraud prevention vendors, legal authorities, and business transaction parties.
We may “sell” or “share” personal information as those terms are defined under California law, including through certain advertising, analytics, data licensing, or report-related activities. California residents may opt out by contacting: support@phonelooker.com
Subject line: California Privacy Request — Do Not Sell or Share
We do not knowingly sell or share the personal information of consumers under 16 years old.
California Right to Limit Sensitive Personal Information
We only use sensitive personal information for purposes permitted by law, such as providing services, processing payments, securing accounts, preventing fraud, and complying with legal obligations. If applicable law grants you the right to limit certain uses of sensitive personal information, you may submit a request at support@phonelooker.com.
Shine the Light
California residents may request information about certain disclosures of personal information to third parties for their direct marketing purposes. To make a request, contact support@phonelooker.com.
10. Notice to Residents of Other U.S. States
Residents of certain U.S. states, including Colorado, Connecticut, Virginia, Utah, and others, may have privacy rights under applicable state privacy laws. These rights may include access, deletion, correction, portability, and opt-out rights related to targeted advertising, sale of personal data, or certain profiling activities.
To exercise your rights, contact: support@phonelooker.com
If we deny your request and your state provides an appeal right, you may appeal by replying to our denial email and writing “Privacy Appeal” in the subject line.
11. Notice to EEA, UK, and Swiss Users
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.
Legal Bases for Processing
We may process personal data based on:
- Your consent
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
- Establishment, exercise, or defense of legal claims
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate personal data
- Delete personal data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a data protection authority
To exercise these rights, contact support@phonelooker.com.
12. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide services
- Maintain accounts
- Process transactions
- Resolve disputes
- Prevent fraud and abuse
- Enforce agreements
- Comply with legal obligations
- Maintain business records
- Improve our services
Retention periods may vary depending on the type of information, the reason we collected it, and legal or operational requirements.
13. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, database, transmission, or storage system is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential and for notifying us if you believe your account has been compromised.
14. Children’s Privacy
Phonelooker.com is not intended for children under 18. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us at support@phonelooker.com and we will review the request.
15. International Users
Phonelooker.com is operated from the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States or other countries where privacy laws may differ from those in your location.
16. Third-Party Links
Our website may contain links to third-party websites, services, payment pages, or advertisements. We are not responsible for the privacy practices, content, or policies of third parties. Review their privacy policies before providing information to them.
17. Do Not Track and Global Privacy Controls
Some browsers send “Do Not Track” signals. Because there is no uniform standard for these signals, we may not respond to them.
Where required by law, we will honor recognized opt-out preference signals, such as Global Privacy Control, as applicable and technically feasible.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the “Effective Date” above. Your continued use of Phonelooker.com after changes are posted means you accept the updated Privacy Policy.
19. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:
Phonelooker.com
Website: phonelooker.com
Email: support@phonelooker.com
