Terms and Conditions

Effective Date: June 29, 2026

Website: phonelooker.com

These Terms and Conditions (“Terms”) govern your access to and use of Phonelooker.com, including phonelooker.com, our reverse phone lookup tools, reports, subscriptions, trials, checkout pages, account features, customer support, emails, and related services (collectively, the “Service”).

These Terms are a legal agreement between you and Phonelooker.com (“Phonelooker.com,” “we,” “us,” or “our”). By accessing or using the Service, creating an account, purchasing a report, starting a trial, subscribing, or clicking any button indicating acceptance, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the Service. By using Phonelooker.com, you represent and warrant that you meet these requirements.

You may not use the Service if you are prohibited from doing so under applicable law or if we have previously suspended or terminated your access.

2. Description of Service

Phonelooker.com provides reverse phone lookup and related informational services. Depending on availability, a report may include information associated with a phone number, such as:

Possible owner name
Possible current or historical addresses
Phone carrier information
Line type
Approximate location
Spam or risk indicators
Related email addresses
Related public records
Related online or social information
Other information made available through public, commercial, or third-party data sources

The availability, depth, and accuracy of information may vary by phone number, location, data source, and other factors.

3. Not a Consumer Reporting Agency

Phonelooker.com is not a consumer reporting agency and does not provide consumer reports as defined by the Fair Credit Reporting Act (“FCRA”).

You may not use Phonelooker.com, any report, or any information obtained through the Service for any purpose covered by the FCRA or similar federal, state, or local laws, including but not limited to:

Employment screening
Tenant screening
Credit eligibility
Insurance eligibility
Education eligibility
Government benefits eligibility
Professional licensing decisions
Any other eligibility determination involving a consumer

You agree that you will not use the Service to make decisions about any person’s eligibility for credit, employment, housing, insurance, education, benefits, or any other purpose that would require compliance with the FCRA or similar laws.

4. Permitted Uses

You may use the Service only for lawful, personal, and informational purposes. Examples of permitted uses may include:

Identifying an unknown caller
Checking a phone number that contacted you
Reviewing publicly available or commercially available information associated with a number
Protecting yourself from suspicious calls, scams, or unwanted contact
Verifying your own information

You are responsible for ensuring that your use of the Service complies with all applicable laws.

5. Prohibited Uses

You agree not to use the Service to:

Stalk, harass, threaten, intimidate, abuse, or harm any person
Commit fraud, identity theft, impersonation, doxxing, or phishing
Violate any law, regulation, court order, or third-party right
Make FCRA-covered eligibility decisions
Screen tenants, employees, contractors, borrowers, insureds, or applicants
Discriminate against any person
Collect information about minors
Attempt to access non-public information unlawfully
Use automated tools, bots, scrapers, crawlers, or data mining systems without our written permission
Resell, sublicense, publish, reproduce, or redistribute reports or data from the Service
Build, train, or enhance a competing product, database, model, or service
Circumvent usage limits, security controls, paywalls, or access restrictions
Interfere with the operation, security, or availability of the Service
Upload malware, malicious code, or harmful content
Misrepresent your identity or affiliation
Use the Service in any way that could expose Phonelooker.com to legal liability or reputational harm

We reserve the right to suspend or terminate access if we believe you have violated these Terms.

6. Account Registration

Some features may require you to create an account. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@phonelooker.com if you believe your account has been compromised.

We are not responsible for losses caused by unauthorized account access unless required by law.

7. Reports and Data Accuracy

Phonelooker.com compiles information from public records, commercial databases, third-party providers, user-submitted information, and other sources. We do not create or independently verify all information in reports.

You understand and agree that:

Reports may contain errors
Information may be outdated, incomplete, duplicated, or associated with the wrong person
Phone numbers may be reassigned
Carrier, location, ownership, or line-type data may change
Public and third-party data sources may be inaccurate or incomplete
Not every phone number will return a complete report

Phonelooker.com does not guarantee that any report is accurate, complete, current, or suitable for your intended purpose.

You should not rely solely on Phonelooker.com reports when making important decisions.

8. Purchases, Trials, and Subscriptions

Phonelooker.com may offer one-time reports, trial offers, subscriptions, memberships, or other paid services.

By submitting payment information, you authorize Phonelooker.com and its payment processors to charge your selected payment method for all applicable fees, taxes, renewals, and other charges.

Pricing, billing frequency, trial terms, renewal terms, and cancellation details will be disclosed at checkout or in the applicable offer.

Trials

If we offer a trial, your trial will begin when you submit payment information and accept the offer. Unless you cancel before the trial ends, your payment method may be charged automatically for the subscription, membership, or paid plan disclosed at checkout.

Automatic Renewal

If you purchase a subscription or membership, it may automatically renew until canceled. You authorize us to charge your payment method on a recurring basis according to the billing terms disclosed at checkout.

You are responsible for canceling before your next billing date if you do not want to be charged.

Failed Payments

If a payment fails, we may retry the payment method, request updated payment information, suspend access, or terminate your subscription.

9. Cancellation

You may cancel your subscription by using the cancellation method provided on the website, through your account settings if available, or by contacting us at:

support@phonelooker.com

To help us locate your account, include the email address used at checkout and any relevant transaction details.

Cancellation stops future renewal charges. Unless otherwise required by law or stated in a specific offer, cancellation does not automatically entitle you to a refund for prior charges.

10. Refund Policy

Unless otherwise stated at checkout or required by law, all purchases are final and non-refundable once a report, lookup, subscription period, trial, or digital service has been accessed, delivered, or made available.

We may, at our sole discretion, provide refunds, credits, or other accommodations on a case-by-case basis. Providing a refund in one situation does not require us to provide refunds in the future.

To request a refund, contact:

support@phonelooker.com

Please include your name, email address, transaction date, and reason for the request.

11. Chargebacks and Payment Disputes

If you believe there is an issue with a charge, contact us first at support@phonelooker.com so we can review and attempt to resolve the issue.

We reserve the right to suspend or terminate accounts associated with chargebacks, disputed payments, suspected fraud, abuse, or unauthorized use.

We may provide transaction records, account activity, IP logs, checkout records, acceptance records, usage records, and communication history to payment processors, banks, card networks, fraud prevention vendors, or other parties involved in resolving a dispute.

12. Privacy

Your use of the Service is also governed by our Privacy Policy. The Privacy Policy explains how we collect, use, disclose, and protect information.

By using the Service, you agree to our Privacy Policy.

13. Opt-Out and Information Removal Requests

If you want to request removal, suppression, access, correction, deletion, or review of information associated with you, contact us at:

support@phonelooker.com

Please provide enough information for us to locate the relevant record, such as your name, phone number, report URL if available, and the specific information at issue.

We may require identity verification before processing certain requests. We may deny, limit, or delay requests where permitted by law, including when retention is necessary for security, fraud prevention, legal compliance, dispute resolution, or legitimate business purposes.

14. Intellectual Property

The Service, including the website, reports, software, databases, designs, text, graphics, logos, icons, images, interfaces, code, trademarks, and other content, is owned by Phonelooker.com or its licensors and is protected by intellectual property and other laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for lawful personal and informational purposes.

You may not copy, modify, reproduce, distribute, sell, lease, sublicense, reverse engineer, scrape, crawl, frame, mirror, or create derivative works from the Service or any report except as expressly permitted by us in writing.

15. User Content and Communications

If you submit content, messages, feedback, suggestions, reviews, inquiries, or other materials to us, you grant Phonelooker.com a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, reproduce, modify, display, distribute, and otherwise process that content for business, support, operational, legal, and service-improvement purposes.

You represent that you have the right to submit any content you provide and that your content does not violate any law or third-party right.

16. Third-Party Services and Links

The Service may contain links to third-party websites, services, advertisements, payment processors, data providers, or other external resources.

We do not control and are not responsible for third-party services, content, privacy practices, terms, accuracy, availability, or security.

Your use of third-party services is governed by those third parties’ terms and policies.

17. Service Availability

We may modify, suspend, restrict, replace, or discontinue all or part of the Service at any time without notice.

We do not guarantee that the Service will be uninterrupted, error-free, secure, or available at all times.

We are not liable for delays, outages, data loss, report unavailability, or service interruptions.

18. Termination

We may suspend, restrict, or terminate your access to the Service at any time if we believe:

You violated these Terms
You violated applicable law
You created risk or possible legal exposure for Phonelooker.com
Your account is associated with fraud, abuse, chargebacks, or security issues
Continued access would harm Phonelooker.com, users, data providers, or third parties

You may stop using the Service at any time.

Sections that by their nature should survive termination will survive, including payment obligations, prohibited uses, intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.

19. Disclaimers

The Service is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Phonelooker.com disclaims all warranties, express or implied, including warranties of:

Accuracy
Completeness
Reliability
Timeliness
Merchantability
Fitness for a particular purpose
Non-infringement
Availability
Security
Error-free operation

We do not guarantee that:

A search will return results
A report will identify the correct person
Information will be accurate, complete, or current
The Service will meet your expectations
The Service will be uninterrupted or error-free
Any data source will remain available

You use the Service at your own risk.

20. Limitation of Liability

To the maximum extent permitted by law, Phonelooker.com and its owners, officers, directors, employees, contractors, service providers, data providers, affiliates, licensors, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, or reputational harm.

To the maximum extent permitted by law, Phonelooker.com’s total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of:

The amount you paid to Phonelooker.com in the three months before the event giving rise to the claim; or
$100.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

21. Indemnification

You agree to defend, indemnify, and hold harmless Phonelooker.com and its owners, officers, directors, employees, contractors, service providers, data providers, affiliates, licensors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

Your use of the Service
Your violation of these Terms
Your violation of applicable law
Your misuse of any report or information
Your violation of any third-party right
Your fraud, negligence, misconduct, or unauthorized activity
Any content or information you submit

22. Dispute Resolution

Please contact us first at support@phonelooker.com so we can attempt to resolve any issue informally.

Informal Resolution

Before filing a claim, you agree to email us with a description of the dispute and allow us a reasonable opportunity to resolve it.

Arbitration Agreement

To the maximum extent permitted by law, you and Phonelooker.com agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court.

The arbitration will be conducted by the American Arbitration Association (AAA) under its applicable rules.

The arbitration will take place in San Francisco County, California, unless the parties agree otherwise or remote arbitration is permitted.

Class Action Waiver

You and Phonelooker.com agree that disputes must be brought only on an individual basis. You may not bring claims as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative action.

Exceptions

Either party may bring claims in small claims court if the claims qualify. Either party may seek injunctive or equitable relief in court for intellectual property misuse, unauthorized access, data scraping, security threats, or misuse of the Service.

Jury Trial Waiver

To the maximum extent permitted by law, you and Phonelooker.com waive any right to a jury trial.

23. Governing Law

These Terms and any dispute arising out of or relating to the Service will be governed by the laws of the State of California, without regard to conflict of law principles.

Subject to the arbitration provision above, the courts located in San Francisco County, California will have exclusive jurisdiction over disputes that are not subject to arbitration.

24. Electronic Communications

By using the Service, creating an account, making a purchase, or contacting us, you consent to receive communications electronically, including emails, notices, disclosures, receipts, renewal notices, billing notices, and support communications.

You agree that electronic communications satisfy any legal requirement that communications be in writing.

25. Changes to These Terms

We may update these Terms from time to time. When we update them, we will revise the “Effective Date” above.

Your continued use of the Service after updated Terms are posted means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service.

26. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, at any time, including as part of a merger, acquisition, sale of assets, reorganization, financing, or by operation of law.

27. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

28. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

29. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms presented at checkout or within the Service, constitute the entire agreement between you and Phonelooker.com regarding the Service.

30. Contact Us

If you have questions about these Terms, contact us at:

Phonelooker.com
Website: phonelooker.com
Email: support@phonelooker.com